CSG Systems International, Inc., a leading provider of customer interaction management and billing solutions, today announced that it has completed the acquisition of U.K-based Intec Telecom Systems PLC. Intec is a leader in wholesale billing and mediation and is a leading provider of retail billing software worldwide.
As a combined entity, the two companies are well-positioned with a broad and deep suite of solutions aimed at helping a wide variety of service providers roll out new products and services and operate more effectively, thereby improving their bottom line. The new product suite will include an end-to-end customer interaction management platform, combining mediation, billing, rating, charging, product catalog, customer care, web self-service, analytics, interactive messaging, interconnect services, content management, workforce management and marketing services.
“CSG and Intec share a common goal—helping our clients drive results through an improved customer experience and operational performance,” Peter Kalan, president and chief executive officer of CSG Systems International, Inc., said. “The combination of these two companies provides operators with a partner that has a broad set of solutions and delivery models to help them meet their business needs. Our combined experience in helping fixed, mobile and next generation service providers meet the increasing demands and challenges that they face in providing world-class services to their customers will enable us to help our clients compete and win in this dynamic marketplace.”
CSG initially announced the acquisition on September 24, 2010. The total cost of the acquisition, excluding transaction fees, was approximately $376 million.